Welcome to Better Thinking. We offer strategic operations transformation consulting and interim leadership, backed by significant experience of directing and transforming large scale service operations across Europe and Asia.
We are highly customer focused but with a strong eye on the OPEX benefits that come from streamlined processes, increased employee engagement and better customer outcomes.
We coach and support COOs, other C-Suite executives and Operations Directors to deliver change, using proven methodologies that help deliver greater insight into root causes of current performance and drive improvements to ways of working that unlock significant business benefits.
We combine an end to end, whole system approach, with application of intelligent automation tools, to drive end to end transformation across the organisation. We design and deliver innovative training programs and work as trusted coaches to operations leaders.